Can I get a discount?
If a promotion is running, it will be clearly sign posted on the homepage. Personalised discounts are not available because it's unfair on other customers.
Can I get a refund?
Due to the nature of the software being non-returnable, I can not offer refunds. If you have any questions or would like to see specific code samples before you purchase, please get in touch and I will be happy to help you.
If you have any problems with the product after purchasing, I will fix them for you.
Does Gravity use Javascript or Typescript?
Both the front-end React client and back-end Node.js server are written in Javascript.
What support is available after purchase?
You can message me on Discord or email anytime to get help. The Discord community also has helpful members who can assist you with any questions you have.
Will I get updates?
Yes, a full 12 months of updates is included. After that, you can subscribe to another 12 months for $195/yr when renewing before your plan expires and $250/yr after it expires. There is no need to re-purchase new versions.
How are updates delivered?
You will be granted access to a private Github repo to pull changes from.
Why pay for a SaaS boilerplate when there are free open source boilerplates?
Paying for a SaaS boilerplate enables the developer to work on it full-time, this has 3 benefits for you.
1. Regular updates: I ship new features, improvements and security enhancements to Gravity every week - you don't have to wait for the community to fix issues and build new features.
2. Support: you can email me anytime to get an answer to a question or to help fix a problem. No need to waste your time on Stackoverflow or ChatGPT.
3. Bugs are fixed within 24 hours and updates pushed weekly. No waiting for the community to add features or fix issues.
These benefits are simply not possible with a free boilerplate because the developer can't devote their full time to it if it's not paying them a salary.
Is Gravity single or multi-tenant?
Gravity is a multi-tenant SaaS boilerplate. Users are stored in a single database. A single-tenant structure is also available on request for an additional fee. It's difficult to provide boilerplate code for this as the process of creating new databases on the fly differs depending on the database service.
What databases are supported?
All major databases are supported: MySQL, Postgres, MongoDB, MSSQL, MySQL, MariaDB, SQLite3, Oracle, and Amazon Redshift.
What happens if I encounter a bug?
You can report bugs via Discord or email; these will normally be fixed within 24-48 hours.
Do I get the full codebase after my purchase?
Yes, you download the full codebase and customise it to suit your project requirements.
Can I use the code for more than one project?
Yes, the web and power plans include licenses for 3 projects. The starter plan contains only on license. If you need more licenses, please get in touch.
Can I upgrade from the starter or pro plan?
Yes, you can upgrade anytime and will get a coupon for the discount on the Elite plan.